Therapy Fort is provided by Radiata Limited, a company registered in England with company number 13665833 and the registered office address of 167-169 Great Portland Street, 5th Floor, London, W1W 5PF.
Please read the following terms carefully to understand how we handle your personal data.
You may only access the Therapy Fort if you are at least 18 years old.
USES MADE OF THE INFORMATION
We may use personal data we collect about you in the following ways:
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal data to third parties in the following circumstances:
HOW AND WHERE WE STORE YOUR PERSONAL DATA
We use strict procedures and security features designed to prevent any unauthorised or unlawful access to the personal data which we control.
Your personal data, we hold, are stored securely in the UK based Cloud storage.
We will retain a record of your personal data in accordance with relevant law.
We sometimes use other organisations to process your personal data on our behalf, for example, in relation to analysis of the use of the website.
Unfortunately, the transmission of information via the internet is not completely secure. Any transmission that you make is therefore made at your own risk. However, once we have received your data, we will use strict procedures and security features designed to prevent any unauthorised or unlawful access to the same and all information you provide to us will be stored securely.
You have a number of important legal rights regarding the manner in which personal data relating to you is used. You can find more information about your rights on the Information Commissioner’s Office website – please see https://ico.org.uk/for-the-public/.
Access to information
You have the right to access certain information we hold about you so that you can be aware of, and verify the lawfulness of, the processing we undertake.
You can exercise your right of access by making what is generally referred to as a ‘subject access request’.
Right to have information corrected
If you identify that any personal data that we hold about you is wrong, inaccurate or out of date then you may ask us to correct or update it. Please contact us via the details provided below and we will review each request and respond accordingly.
Right of erasure and the right to stop or limit our processing of your personal data
Right to withdraw consent
You are free to withdraw any consent which you have given to us in relation to our use of your personal data at any time.
Right to object
You have the right to object to the processing of your personal data at any time. This effectively allows you to stop or prevent the processing of your personal data.
Right to complain
If you are unhappy about the way in which we have processed your personal data then you have a right to raise the issue or to lodge a complaint with the Information Commissioner’s Office – as noted above please see https://ico.org.uk/for-the-public/ for further details.
Changes to our privacy notice
We will keep this privacy notice and we may update it from time to time.
Any changes we may make to our privacy notice in the future will be posted on this page. We encourage you to visit this page periodically so that you are aware of any changes which have been made.
If you have any comments or concerns regarding our privacy notice, or the manner in which we handle your personal data or if you would like to exercise any of the rights outline above then please do feel free to contact us.
Last updated 31 May 2021
Patient Access Operator
Therapy Fort is provided by Radiata Limited (“we”, “us”, “our” ), a company registered in England with company number 13665833, registered offices at 167-169 Great Portland Street, 5th Floor, London, W1W 5PF.
1.1.1 our website https://therapyfort.com (the “Website”), whether as a guest or a registered user; and/or
1.1.2 the therapy fort mobile application software (the “App”) (available on a number of different App marketplaces (the “App Sites”), once you have downloaded or streamed a copy of the App onto your mobile telephone or handheld device (“Device”).
2.1 The Service enables you to search and locate independent therapist registered in your local area.
2.2 You are responsible for making all arrangements necessary for you to contact and book an appointment with your selected therapist.
2.3 If you require any assistance with accessing or use of the Service then please see https://therapyfort.com/support for guides relating to the Service, including details as to how to contact our support function. Please note that interactions with our support staff may be recorded (for training and monitoring purposes) and will be held in accordance with our privacy notice.
Registering to use the Service
3.1 If you wish to register a therapy fort account you can do so by entering the required personal details when prompted to on https://www.therapyfort.com/.
3.2 Please note that if you select or are provided with a user identification code, password or any other piece of information as part of our registration or security procedures, you must treat such information as confidential. You must not disclose it to any third party.
3.4 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly reset your password to something which only you know. Please visit https://therapyfort.com/forgot/password to reset it.
3.5 You can retrieve, change or request that we delete the details you place with us. You will only receive emails that you have agreed to, or those relating to administration purposes.
3.6 You must only use the Service for lawful purposes and you must not infringe the rights of other users of the Service.
3.7 You may only access the Therapyfort Services if you are at least 18 years of age.
4.1 You may use the Service only for lawful purposes. You may not use the Service in any way:
4.1.1 that breaches any applicable local, national or international law or regulation;
4.1.3 which infringes our intellectual property rights or those of any third party in relation to your use of the Service.
4.1.4 to transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Service;
4.1.5 that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users;
4.1.6 to access, send, knowingly receive, upload, download, use or re-use any personal information regarding any person other than yourself without their explicit prior consent;
4.1.7 to collect or harvest any information or data in respect of the Service or our systems or attempt to decipher any transmissions to or from the servers running the Service; or
4.1.8 to knowingly transmit any data, send, or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
4.3 We reserve the right to withdraw linking permission without notice.
LIMITATIONS OF LIABILITY
Please read this section carefully as it sets out the limits of our liability to you in relation to your use of the Service.
5.1 Whilst we work to strong security standards, we do not guarantee that our App or Website will be secure or free from bugs or viruses and you should use your own virus protection software.
5.2 You must not misuse the Service by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the App or our Website, the server on which our Website is stored or any server, computer or database connected to the App or our Website.
Collection of Personal Data
Choice of Law and Jurisdiction
8.2 The Service is intended for use by persons resident within the United Kingdom. If you are accessing or attempting to access the Service from any other location then: (i) we make no representations that you will be able to access the Service or that it will function correctly; and (ii) you are responsible for ensuring that you act in accordance with any applicable laws in whatever jurisdiction you are resident.
To contact us, please use the contact details: https://therapyfort.com/support
167-169 Great Portland Street,